At NeuroPrime, safeguarding your privacy ranks among our highest priorities. This comprehensive Privacy Policy document outlines the types of information we collect and record when you visit our website, how we utilize that information, and the measures we implement to protect your personal data.
If you have additional questions or require further clarification about our Privacy Policy, please don't hesitate to contact our dedicated customer support team.
Information We Collect
When you visit NeuroPrime, we may collect various types of information to provide you with an optimal browsing experience and to process any orders you may place:
Personal Information: When you make a purchase or contact us, we may collect your name, email address, mailing address, phone number, and payment information. This information is necessary to process your orders, communicate with you about your purchases, and provide customer support.
Automatically Collected Information: Like most websites, we automatically gather certain information when you visit our site. This may include your Internet Protocol (IP) address, browser type and version, operating system, referring website addresses, pages visited on our site, time and date of your visit, time spent on each page, and other diagnostic data.
Server Log Files
NeuroPrime follows standard industry procedures for utilizing log files. These files automatically record visitor information when users access our website—a standard practice employed by virtually all web hosting services as part of their analytics offerings. The data collected through log files includes Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring and exit pages, and click behavior. Importantly, this information cannot be linked to any personally identifiable information. We utilize this data for analyzing website traffic trends, administering the site, tracking user navigation patterns, and gathering aggregate demographic insights to improve our services.
Cookies and Tracking Technologies
NeuroPrime employs cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of Cookies We Use:
• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and account access.
• Analytics Cookies: We use these cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
• Marketing Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement.
• Preference Cookies: These cookies remember your settings and preferences, such as language selection and region, to provide a more personalized experience.
You maintain complete control over cookie settings through your browser preferences. Most web browsers allow you to manage, block, or delete cookies. However, please note that disabling certain cookies may impact website functionality and your overall user experience.
Google Analytics and Advertising
NeuroPrime utilizes Google Analytics to analyze website traffic and improve our services. Google, as a third-party vendor, may also use cookies (including DART cookies) to serve advertisements based on your previous visits to our website and other sites across the internet.
You may opt out of personalized advertising by visiting Google's Ads Settings at: https://www.google.com/settings/ads
For more information about how Google collects and processes data, please review Google's Privacy Policy at: https://policies.google.com/privacy
Third-Party Advertising Partners
Some advertisements displayed on NeuroPrime may be served by third-party advertising networks. These advertising partners may utilize cookies, JavaScript, web beacons, and similar technologies within their advertisements and links appearing on our site. These technologies automatically receive your IP address when activated. Third-party advertisers use this information to measure advertising campaign effectiveness and personalize advertising content displayed on websites you visit.
Please understand that NeuroPrime has no access to or control over cookies utilized by third-party advertisers. We recommend reviewing the privacy policies of these external advertising partners for detailed information about their practices and instructions for opting out of certain data collection.
How We Use Your Information
NeuroPrime uses the information we collect for various purposes, including:
• Processing and fulfilling your orders for NeuroPrime products
• Communicating with you regarding your orders, inquiries, and customer support requests
• Sending promotional communications about new products, special offers, and updates (with your consent)
• Improving our website, products, and customer service
• Analyzing website usage patterns and trends
• Preventing fraudulent transactions and protecting against security threats
• Complying with legal obligations and enforcing our terms of service
Information Sharing and Disclosure
NeuroPrime does not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may disclose your personal information in the following circumstances:
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law, to comply with legal processes, to protect our rights and property, or to ensure the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business assets.
Data Security
NeuroPrime implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our website uses SSL (Secure Socket Layer) encryption technology to ensure secure transmission of sensitive data. However, please understand that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
• Right to Access: You have the right to request copies of your personal data held by us.
• Right to Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data under certain conditions.
To exercise any of these rights, please contact our customer support team. We will respond to your request within 30 days.
Children's Privacy Protection
Protecting the privacy of young people is extremely important to us. NeuroPrime products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal identifiable information from children under 13 years old. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. Upon verification, we will promptly delete such information from our records.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights
To exercise your California privacy rights, please contact our customer support team.
International Data Transfers
If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer and processing of your data.
Policy Scope and Limitations
This Privacy Policy applies exclusively to our online activities and is valid for visitors to the NeuroPrime website regarding information shared and collected through this platform. This policy does not apply to any information collected offline or through channels other than this website.
External Links
Our website may contain links to external sites not operated by NeuroPrime. We strongly advise reviewing the Privacy Policy of every external site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
NeuroPrime reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our website following the posting of changes constitutes acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact our customer support team through the contact information provided on our website.
Consent
By using the NeuroPrime website, you hereby consent to our Privacy Policy and agree to its terms.